Our Commitment

We promise to provide you with great care. We will achieve this by providing you with:

Amazing Staff:

Our staff is well trained – many have higher NZQA qualifications (L3 and above)and are passionate about providing care to our elderly.

We put you in control:

We think everyone needs to have their say about things. Like when you want to get up, what you want to wear, the food you eat, where you want to eat, the activities you want to do (or not do), the personal touches to your room. You can choose to be your own boss, or you can choose to let us guide you.

Great Home Cooked Meals:

You’ll love the daily choice of favourite, home-cooked meals prepared with fresh, seasonal produce. Combine food with good company and you have a social event, which is our goal each day.

Activities you will look forward to:

We’ll keep you busy doing things you love. Shopping trips, visits to cafes or local attractions, scenic drives - our vans are constantly on the move. At home, we have guest speakers and performers, quizzes, exercise classes and crafts. We’re constantly looking for new ways to capture your interest, keep you entertained and active.

Choice of rooms:

A room with a view, private en suite, a larger room, kitchenette, or rooms for couples – we have a range of rooms that offer you more features than our standard rest home room.

Over 20 Years for Caring Excellence

You might have the impression that we’re the new kids on the block, given the Experion Care was established in 2015, but behind our youthful exterior we have 20+ years’ experience in Rest home care. Experion Care was born through an acquisition of Bardowie Rest Home and Greendale Rest Home two long-established care homes in Napier with over 20 years of successful history.

Responsiveness:

Who better to tell us how we’re doing than our residents. We receive many letters and calls praising every aspect of our care. We also formally survey all our residents and their families twice a year, to discover what’s working and what we need to change.

Accredited by DHBs:

Our formal independent audits for the Ministry of Health and District Health Boards ensure we have policies in place at every site, and that we comply with those policies.

Physical Independence:

Keeping our residents as active, mobile, and independent as possible, is a priority for us. We do this by running appropriate exercise programmes, arranging access to physiotherapy when it’s needed and encouraging plenty of movement throughout the day.